Reduce Support Costs
The cost for a single help desk call averages between $10 and $17. The cost of peer-to-peer support is often hidden, and can be a distraction from other, more critical business functions. By reducing the reliance on a help desk and peer-to-peer support, organizations can improve efficiency and reduce costs.
Improve Productivity
Individuals can become more independent in solving typical software challenges with DCF Quick Reference cards. Productivity naturally improves and retention increases as students find their own solutions.
Improve Retention
When used to supplement training programs, quick reference cards are an effective tool to increase the retention from training - students refer to them on the job, while applying their newly learned skills.
Improve ROI on Technology Initiatives
An investment in quick reference cards is very small when compared to the total cost of a technology roll-out. Yet, the use of a card can significantly improve the overall return on your technology investments by lowering training and support costs, and improving employee productivity.









